Here are the answers to some of our most Frequently Asked Questions:

Can I manage multiple events?

Absolutely!  When you sign in to your account you will be taken to your events dashboard, which will show you the status of all of your events that you are hosting, using the software

How do I collect the money from ticket sales?

If delegates pay by credit or debit card, you will need a Pay Pal account.  Once delegates pay, the money is immediately sent to your Pay Pal account for you to transfer to your bank account.  If you allow your delegates to not pay by credit or debit card, then you will recieve income in the same way as you do normally: either via cheque, bacs or cash.

How much will it cost me to use Event Management 360?

This depends on the package you select when you sign up.  You essentially have two options, either pay as you go at £3 plus vat per delegate, or purchase bulk credits in advance for as little as £1 plus vat per delegate.  See our pricing page for more details about how much you can expect to pay.

If there is a cost for using Event Management 360, how can you save me money?

Whilst users do pay a small fee for using Event Management 360, the fees are much less than the costs of hiring administrators to do the work for you.  If you add up the cost of taking registrations, managing payments, raising and sending out invoices, sending confirmation letters, chasing income, emailing delegates and doing name badges it’s easy to see how Event Management 360 can save you money.

Are there any hidden costs?

No.  Once you sign up to Event Management 360 you only be charged for delegate registrations based on the package you select.  If you are taking credit or debit card payments, PayPal will make a small charge for handling the card payment.  Please visit the PayPal website for more information on their charges.

How will I be billed for using Event Management 360?

Each month you will receive an email which details how many delegates have registered for your events in the previous months.  If you select the ‘pay as you go’ option, the amount due will be taken from your credit or debit card at the end of each month.  If you have purchased bulk credits in advance, the correct amount of credits (registrations) will be taken from your balance.

What if I cancel my event?

You can cancel your event at any time within Event Management 360 and you will only be charged for the registrations that have already been recieved. 

What if I need help using Event Management 360?

Not a problem.  You can either visit our help pages to find out how you can do something specific within Event Management 360.  If you can’t find what you are looking for you can give us a call or drop us an email with information about the help that you need.  We also offer training on how to get the best out of Event Management 360 or can build your website for you based on the event information you provide us with.